Frequently Asked Questions
Guests can find affordable parking by visiting SpotHero – Park Smarter. | Reserve Parking Now & Save and putting in the tour pickup location and the date and time they wish to park, and reserve affordable parking in the area.
Restrooms may be available on larger tours, but we do not guarantee an on board restroom. There is a restroom at the hotel where the tour meets.
Drinks and snacks are not provided unless expressly stated, as on our all day tours when we stop for an included meal or appetizers.
Drinks are allowed but no alcohol unless expressly specified. Also no glass bottles or glasses and no hard coolers. No hot food with oders and all food refuse must be thrown away.
Gratuities are not included. Tips are encouraged for great service from our guides and drivers.
Our tour location departure point will be sent with confirmation email. Generally our bus tours leave from the Congress Plaza Hotel. Walking tours have a variety of departure points, and our specialty tours have their own departure points.
The walking tours are accessible. There are no stairs or difficult terrain. Bus tours are not accessible unless a private tour is arranged.