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FAQ

Frequently Asked Questions

Affordable parking options?

Guests can find affordable parking for our Chicago haunted tour and Devil in the White City tours as well as our Lincoln Park Ghost Investigation tours by visiting SpotHero – Park Smarter. | Reserve Parking Now & Save and putting in the tour pickup location and the date and time they wish to park, and reserve affordable parking in the area.

Are there restrooms on the tours?

Restrooms may be available on larger tours, but we do not guarantee an on board restroom. There is a restroom at the hotel where the tour meets.

Are drinks and/or snacks provided? Are we allowed to bring drinks and/or snacks?

Drinks and snacks are not provided unless expressly stated, as on our all day tours when we stop for an included meal or appetizers.

Drinks are allowed but no alcohol unless expressly specified. Also no glass bottles or glasses and no hard coolers. No hot food with ode\ors and all food refuse must be thrown away.

Is a gratuity included in the price of the tickets?

Gratuities are not included. Tips are encouraged for great service from our guides and drivers.

Where do the tours depart?

Our tour location departure point will be sent with confirmation email. Generally our Chicago Hauntings Chicago ghost tour by bus and Devil in the White City Tours leave from the Congress Plaza Hotel. Lincoln Park Ghost Investigation Tours leave from the Chicago History Museum. Our specialty tours have their own departure points. There are a variety of inaccurate addresses on the internet. Please check your confirmation for the correct location!

Are your tours handicap accessible?

The Lincoln Park ghost investigation tours are accessible. There are no stairs or difficult terrain.  Chicago haunted tour options by bus and Devil in the White City Tours as well as other specialty tours by bus are not accessible unless a private tour is arranged.

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Affordable parking options?

Guests can find affordable parking for our Chicago haunted tour and Devil in the White City tours as well as our Lincoln Park Ghost Investigation tours by visiting SpotHero – Park Smarter. | Reserve Parking Now & Save and putting in the tour pickup location and the date and time they wish to park, and reserve affordable parking in the area.

Are there restrooms on the tours?

Restrooms may be available on larger tours, but we do not guarantee an on board restroom. There is a restroom at the hotel where the tour meets.

Are drinks and/or snacks provided? Are we allowed to bring drinks and/or snacks?

Drinks and snacks are not provided unless expressly stated, as on our all day tours when we stop for an included meal or appetizers.

Drinks are allowed but no alcohol unless expressly specified. Also no glass bottles or glasses and no hard coolers. No hot food with ode\ors and all food refuse must be thrown away.

Is a gratuity included in the price of the tickets?

Gratuities are not included. Tips are encouraged for great service from our guides and drivers.

Where do the tours depart?

Our tour location departure point will be sent with confirmation email. Generally our Chicago Hauntings bus tours and Devil in the White City Tours leave from the Congress Plaza Hotel. Lincoln Park Ghost Investigation Tours leave from the Chicago History Museum. Our specialty tours have their own departure points. There are a variety of inaccurate addresses on the internet. Please check your confirmation for the correct location!

Are your tours handicap accessible?

The walking tours are accessible. There are no stairs or difficult terrain.  Bus tours are not accessible unless a private tour is arranged.

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