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FAQ

Frequently Asked Questions

Affordable parking options?

Guests can find affordable parking by visiting SpotHero – Park Smarter. | Reserve Parking Now & Save and putting in the tour pickup location and the date and time they wish to park, and reserve affordable parking in the area.

Are there restrooms on the tours?

Restrooms may be available on larger tours, but we do not guarantee an on board restroom. There is a restroom at the hotel where the tour meets.

Are drinks and/or snacks provided? Are we allowed to bring drinks and/or snacks?

Drinks and snacks are not provided unless expressly stated, as on our all day tours when we stop for an included meal or appetizers.

Drinks are allowed but no alcohol unless expressly specified. Also no glass bottles or glasses and no hard coolers. No hot food with oders and all food refuse must be thrown away.

Is a gratuity included in the price of the tickets?

Gratuities are not included. Tips are encouraged for great service from our guides and drivers.

Where do the tours depart?

Our tour location departure point will be sent with confirmation email. Generally our bus tours leave from the Congress Plaza Hotel. Walking tours have a variety of departure points, and our specialty tours have their own departure points.

Are your tours handicap accessible?

The walking tours are accessible. There are no stairs or difficult terrain.  Bus tours are not accessible unless a private tour is arranged.

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